SupportHawks
Customer support that scales with the team
SupportHawks is a customer support platform: shared inboxes, ticketing, service levels and a self-service knowledge base.
This product is in active development. Get in touch if you would like early access.
What it does
SupportHawks gives a support team one queue, clear ownership of every conversation, and a knowledge base that answers the questions nobody should have to ask twice.
Who it is for
Teams that outgrow a shared mailbox but do not want a helpdesk that takes a quarter to configure.
Status
SupportHawks is in active development. Get in touch if you would like early access.
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